The Medical Records Department is in charge of safekeeping and safeguarding the medical records of all patients admitted at The Medical City. The department assists the physicians and other healthcare team members in the management and completion of patient charts and makes sure that the medical records are secured and are treated confidentially.
Services
Release of Medical Information
Medical records such as medical certificates, clinical abstracts/discharge summaries, certified true copies of diagnostic procedure results, among others may be requested from the Medical Records Department (MRD).
Inpatients who would like to request for these documents should course their requests through their nurse-in-charge at least one day prior to their discharge. These documents will be made available upon your discharge.
Requests made after discharge will be obtained after three working days.
Documents to be sent via e-mail or fax will only be entertained when medical records are not issued to the patient before discharge. If request is made through the patient’s representative, he/she must have an authorization letter from the patient with valid identification card.
Hours of Operation Time Schedule Days of Operation
Counter Operation 8:00 AM - 5:00 PM Monday to Saturday
Request/Release of Medical
Information 8:00 AM - 5:00 PM Monday to Saturday
Birth Certificate 8:00 AM - 5:00 PM Monday to Saturday
Other Services
Release of Birth Certificate:
The Original Parent’s copy and one certified true copy can be claimed at MRD’s counter area 21 days from the date of birth, or on or before 30 days.
The parent of new-born should present a valid government issued ID or an Authorization letter if to be claimed by representative.
Our Team
Dr. Cesar Dimayuga – Director, Medical Information Management Division
Alma L. Muncal - Manager, Medical Records Department
Mario C. Tabil - Assistant Manager, Medical Records Department
Yolanda M. Angeles - Assistant Manager, Medical Records Department
Medical Records Department (MRD)
The Medical City’s Medical Records Department is located at Room 405, 4th floor, Podium Bldg.
Phone:
Trunk line: 8-988-1000 / 8-988-7000 loc. 6291/6292/6293; 6369 Direct line: (632) 8-689-8228 Tel./Fax: (632) 8-638-2087
Email:
Phone:
Email: